Frequently Asked Questions

Got a question? We are here to answer!

Product

We specialize in trading cards, with a focus on Japanese Pokémon/One Piece boxes, packs, and individual cards.

Yes, all our trading cards are 100% authentic. We source them exclusively from reputable distributors to ensure quality and legitimacy.

Order & Shipping

Typically, it takes 3-8 business days to receive your order. We’re doing our best to deliver it promptly for you.

Once your order is shipped, we’ll send you a tracking number via email. You can use this number to monitor your package’s progress.

If your order arrives damaged, please contact us within 48 hours of delivery. Be sure to include photos of the damage, and we’ll arrange for a replacement or a refund.

Partnership

Yes, if you want to get a wholesale price, please email us at info@tcgcardsflow.com.

Misc

You can reach us via email at info@tcgcardsflow.com or by using the contact form on our website.

If you pull a good card, please take a photo and send to info@tcgcardsflow.com, we will review the photos. If your photo is chosen to be in Gallary, we will send a one-time 5 dollars coupon code to your email.